Privacy Policy

Hello! Welcome to Vitrix Chase's Privacy Policy. This policy describes how Vitrix Chase and third-party marketing and advertising partners collect, use, process and share information about you.

This Privacy Policy applies to all of our games. It also applies to our marketing and advertising campaigns across all platforms and other services we will provide to you from time to time. In this Privacy Policy, we refer to our games, websites, marketing and advertising campaigns, and other services collectively as our "Services."

By downloading, accessing and/or playing our games, or interacting with our website or other services, you consent to our collection and use of your information in accordance with this Privacy Policy, which includes consenting to us and our advertising partners in accordance with this Privacy Policy Your data is used for the purposes of targeted advertising as described in the Marketing and Advertising section of the Policy. These sections will also explain how to give consent by opting in, or how to refuse or withdraw your consent to the use of data for targeted advertising purposes. If you have any concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other services.

1. Information we collect when you use our Games

You consent to us collecting the following information, including both Personal Information and non-Personal Information:

· Information We Collect About You. When you use our Applications, we may collect and store information from you directly. For example, when you register with us, we may collect certain information from you, including your name, email address, username, nicknames and passwords, and social networking and open market usernames and information, including profile pictures, images. Once registered, you may also have the option of completing a user profile.

When you contact us, we also collect certain Personal Information in order to be able to respond to you.

· Your Contacts. We offer you the ability to locate, invite, and play games with your contacts. To do so, ENPV1 may request access to your address book or social networking accounts. We will ask you for your permission before we access and store your contacts.

· Your Device Information. When you use our Applications on your mobile devices, such as a phone or tablet, we may collect information regarding your devices, including your mobile unique device identifiers and Internet Protocol (IP) address. We may also collect the name you have designated for your device, the device type, the name of your mobile network and mobile provider, and the country from which you connect.

· Your Location. In order to allow you to use the location-based matching feature available in some of our Applications, we may track your location.

· Technical and Usage Information. When you use our Applications, we collect technical and usage information such as your browser type, browser language, referring and exit URLs, platform type, interactions with other users, and usage statistics with the Applications, such as connection times and download records. For more information on how we utilize log files and cookies, please see Section 3, “How We Collect Information about You.”

· Download and payment information: We collect information on what games you download and payments you make to us.

2. Collected information may be used in the following ways

(A) REGISTRATION INFORMATION:

(i) to create your profile and so you can access our Products;

(ii) to identify you when you sign-in;

(iii) to give you access to your user preferences;

(iv) to contact you for your views on our Products;

(v) to notify you of changes or updates to our Products;

(vi) for marketing purposes, based on your communication preferences.

(B) BILLING INFORMATION:

(i) to verify your purchase of our Products and process any refunds;

(ii) to reply to any queries and questions and to resolve problems;

(iii) to carry out analysis and research to develop our Products;

(iv) to protect you and our Products by seeking to detect and prevent fraud or other acts in breach of our user agreements or policies relevant to our Products.

(C) TECHNICAL AND DEVICE INFORMATION:

(i) to provide you with an optimal experience;

(ii) to understand how you interact with our Products

(iii) to provide Products you request;

(iv) to measure and analyse the use and effectiveness of our Products;

(v) to understand which of your devices are using our Products and playing our videogames;

(vi) to provide safe and fair gaming environments;

(vii) to customise and optimise the targeting of our advertising both within our Products and across our websites;

(viii) to operate and improve our Products;

(ix) to fix errors.

(D) FEEDBACK / SURVEYS / USER RESEARCH:

(i) to reply to your questions or queries;

(ii) to record comments and information which you provide on our gaming forums;

(iii) to conduct analysis and research to improve and develop our Products.

(E) THIRD PARTY INFORMATION:

(i) to enable us to provide tailored offers to you;

(ii) to facilitate sharing on social networks;

(iii) to facilitate your gameplay.

(F) INFORMATION FROM PUBLICLY AVAILABLE ONLINE SOURCES:

(i) to understand the community sentiment about our Products.

(G) INFORMATION ABOUT YOUR USE OF OUR PRODUCTS:

(i) to track the performance of our Products;

(ii) to communicate with our platform operators and partners;

(iii) to improve our advertising and targeting systems.

(H) INFORMATION ABOUT YOUR PARTICIPATION IN SWEEPSTAKES:

(i) to verify your identity; and

(ii) to distribute prizes to you.

(I) INFORMATION ABOUT YOUR USE OF SOCIAL MEDIA PLUG-INS:

(i) to allow you to easily share our content via social media platforms.

(J) INFORMATION FROM ANTI-CHEAT AND ANTI-HACKING TECHNOLOGIES: :

(i) to detect illegal or malicious activity in our Products.

(K) INFORMATION FROM LIVE-OPS SOFTWARE:

(i) to provide certain in-game features and functionality.

(L) INFORMATION FOR USER ACQUISITION AND CORE / CUSTOM / LOOKALIKE AUDIENCES:

(i)to acquire new users for our Products, to measure the performance and effectiveness of our marketing campaigns and help us build Core, Custom and Lookalike Audiences for analytics and marketing purposes.

3. When we share information

We may share the information we collect about you (subject to necessary security, contractual and transmission safeguards). Below are some of the partners with whom we may share your personal data:

(a) user screening for internal functions of the application;

(b) third-party platform operators, such as Apple, Google Play, and other partner products that conduct various activities and services to support our products (collectively, "Platform Operators");

(c) advertising partners who serve advertisements in our products.

(d) marketing partners for marketing or promotions based on your communication preferences;

(e) in the event of a business reorganization, sale, purchase or joint venture affecting our business, the new owner or reorganizing entity and its advisers; and

(f) law enforcement agencies/authorities, when we are obliged to or authorized by law for law enforcement purposes.

Your personal data may be transferred to other countries where SEGA or its service providers maintain operations. These countries may not have equivalent data protection laws to the country from which you access our products, but we will ensure that we rely on appropriate safeguards.

4. Children's Privacy

The Services are not intended for use by children (aged 13 or such higher age as required by applicable law). We do not knowingly collect personal information from children through the Services or knowingly allow them to use our Services. If we learn that we have unintentionally collected personal information from a child, we will delete that information.

5. Reserve

We will retain your information for as long as your account is active, or as we deem necessary for the purposes described in our Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations.

6. Your rights

You have certain rights regarding your personal information and how we process it. You may exercise these rights at any time by contacting us by any of the methods described in the Contacting Us section below .

7. How to contact us

If you have any questions or comments about this policy or our practices you can contact us:

By email at: vitrixchase@gmail.com